Return and Refund policy

This policy is applicable for the purchase of goods from LPW (Europe) Ltd.

If any item purchased from LPW is faulty or not as described, please inform us within 14 days and we will endeavour to resolve this issue, or offer you a refund with proof of purchase, as is your legal right.

In purchasing online or over the phone, legally you have a 14 day cooling off period during which you may return the item unused for a full refund with proof of purchase.

Please let us know if anything you purchase from LPW is not as you expect or as described, and we will do our utmost to ensure our high standards of quality are upheld.

This does not affect your statutory rights.


Southern office:

LPW (Europe) Ltd
Unit 3-4 Upminster Trading Park
Warley Street
RM14 3PJ

Northern office:

LPW (Europe) Ltd
Rear of 31 South Parade